Apakah anda tertarik ingin mengetahui bagaimana persepsidan ekspektasi karyawan rumah sakit terhadap jasa tidak langsung mereka. Artikel ini yang yang ditulis oleh Eka Yoga Wiratama, Firman Pribadi, dan Rini Juni ini akan menjawab rasa keingintahuan anda tersebut, selahkan simak artikel berikut ini:
Background: RSUD Panembahan Senopati Bantul is one of the govern
ment hospitalthat has been applying the remuneration system in an indirect incentives based on the “SK Direktur RSUD Panembahan Senopati Bantul No
36/01/Tahun 2011”. But there happened various of perceptions and expectations toward the incentives especiallyindirect incentives in various employees in the hospital.
Method: This research is a qualitative research. The technique for the data collection is by using a deep interview with 5 specialists and 1 general practitioner along with Focus Group Discussion (FGD) with 17 respondents from various units to see the picture of perceptions and expectations from many kind of segments that work in the hospital about the indirect incentives
Result and Discussion: The perception of the researched three aspects, there are justice aspect, transparency, and time accuracy where the 12 respondents felt well enough, although there are 11 respondents opined that it is unfair and not being transparent yet because of various reasons. Meanwhile all of the respondents agreed that the time accuracy aspect is well enough. In expectation results, the respondents have many expectations for all of the
researched aspects.. For the level of satisfaction, 13 respondents from 23 respondents clarified have been satisfied toward the indirect i
Conclusion and Recomendation: It is needed for the incentive distribution system in RSUD Panembahan Senopati Bantul
to be reviewed and repaired so it can satisfy the employees along with the needs of socialization toward the employees about the access on
Hospital Management Information Systemrelated to the tranparency of indirect incentive distribution and reassessment of indirect incentives index to determine the value of indirect incentives.
Keyword: indirect insentive, remuneration, RSUD Panembahan Senopati Bantul
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